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We’ve all experienced what John Gottman refers to as physiological “flooding,” or Diffuse Physiological Arousal (DPA). It’s the “fight or flight” response that kicks in when we’re upset and our heart rate exceeds 100 BPM.
If left unchecked, our research has shown that flooding can lead to either escalated conflict or stonewalling and, ultimately, emotional disengagement.
So what do you do when your clients are flooded in front of you?
When you sign up for the Gottman Pro Newsletter below you’ll also immediately receive this free exercise, The Five Secrets to Calming Yourself: A downloadable handout showing you how to effectively calm a flooded person, using a relaxation exercise adapted from our bestselling Gottman Relationship Guides.
The Five Secrets to Calming Yourself: A downloadable handout showing you how to effectively calm a flooded person, using a relaxation exercise adapted from our bestselling Gottman Relationship Guides.