Edward Sargent

Chief Executive Officer


Ed is responsible for producing and delivering high quality, differentiated digital content and bringing all digital products to our Professional and Consumer audiences. In his spare time, you can find Ed making connections through visual storytelling, cooking, or listening to musicians ranging from Prince to Miles Davis.

Kennedy James

Chief People Officer

People Operations

Kennedy is an information professional with over 20 years of success leading teams, driving home large-scale projects, and managing operations. At TGI, Kennedy oversees information services, human resources, and supply chain. She holds her BA and MLIS from the University of Washington.

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Torsten Oberst (T.O.)

Executive Director of Marketing


A successful entrepreneur and business professional with diverse technical, tactical and leadership capabilities, T.O. brings small company growth strategy experience with corporate and process skills including a recent position at Microsoft managing demand gen marketing for worldwide retail stores. Other recent experience includes large-scale, omnichannel, consumer e-commerce with a focus on brand-audience alignment and product-market fit using quantitative marketing strategies.

Team Members

Kyle Benson

Love Lab Manager


Kyle works in The Love Lab where he nerds out on the science of relationships, monitors current research studies for The Gottman Institute and supports the Director of Research in preparing future research studies. Kyle is also a trained SPAFF coder and actively codes conversations couples have while attending the Love Lab Experience. Additionally, Kyle sits on the Washington Association of Marriage and Family Therapy (WAMFT) board where he plans and orchestrates events such as Mentor Day and The WAMFT Annual Conference. When not highlighting Marriage and Family Therapy Journal articles on a Sunday morning in his bathrobe, Kyle enjoys writing for The Gottman Relationship Blog, doing Crossfit with his partner in life, and cuddling with his cat Hendrix. Most importantly, Kyle's favorite thing in the world is a good hug.

Carrie Cole

Research Director


Carrie graduated from the University of Texas at Austin with honors in both her BA in Psychology and her M.Ed. in Psychology with a specialization in Counseling Psychology. In her role as Research Director, Carrie manages and coordinates research projects for The Gottman Institute. She also interfaces with universities around the country in joint research initiatives.

Don Cole

Clinical Director


Don is a Licensed Professional Counselor, a Licensed Marriage & Family Therapist and an approved LPC & LMFT Supervisor. He received his doctorate in ministry with a specialization in psychotherapy from Garrett-Evangelical Theological Seminary in 1993. He has 30 years of experience working with individuals and couples in various capacities including marital therapy, affair recovery, depression, anxiety, trauma recovery, parenting, and personality disorders. Dr. Cole is a Certified Gottman Method Couples Therapist and a master trainer in Gottman Method Therapy, teaching all levels of the Gottman Method Certification Program.

As the Clinical Director, Don oversees clinical aspects of The Gottman Institute. He provides consultation to Certified Gottman Therapists and clinicians in training. He also helps select, train and provide oversight to consultants and video reviewers who certify therapists in the Gottman Method. In addition, he is involved overseeing quality control of new programs and products; training and supervising roving therapists at couples workshops; responding to quality concerns about therapists and consultants; and answering clinical questions.

Erin Cox

Business Operations Specialist


Erin received her B.S. in Psychology from the University of Washington. As part of the Operations Team, Erin works to improve processes and systems to better support our customers and team members. In her spare time, Erin appreciates tea, plants, drawing, writing, and other fun things.

Emily Cripe

Senior Social Media Manager


Emily has always been obsessed with building community on or offline, with a focus on growing social ecosystems, brand advocacy, and developing strategies for effective audience engagement. Outside of the office, she is an active participant in the Seattle-based DJ collective, TUF. She also plays live music in an electronic project, is a dedicated kickboxer, and cat-mom to her very large (and spoiled) fur-babies.

Erin Dierickx

Love Lab Assistant


Erin received her B.A. in Psychology at Western Washington University and is currently a student at Seattle University pursuing her M.A. in Couples and Family Therapy. Erin is apart of the research team in the Love Lab where she reviews the current literature to uncover opportunities for future research as well as monitor current research studies on the science of relationships for the Gottman Institute. Outside of the lab, you can find Erin hiking, doing yoga, or cooking.

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Samantha Hage

Customer Service Representative


Samantha earned her B.A. in Human Development, with a focus in Early Childhood Education and a minor in Psychology from Washington State University. In her role as Customer Service Representative, it is her goal to get to know customers and ensure that everyone's day is made a little easier. Outside of work, Samantha enjoys spending time in nature with her partner and two German Shepherds, Lyra and June, and lounging around on Sunday mornings with coffee and a good book.

Kendra Han, MSW


Couples Programs

Kendra has a B.A. in Environmental Sciences from UC Berkeley, and a Master of Social Work from Columbia University. She has a wealth of social work experience including social work in a hospital setting, family advocacy, community development, Head Start, and she was Program Director for New Futures in Burien for 7 years.

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Sean Jeffries

Operations Manager


Sean received his B.A. in Psychology at the University of Washington. As the Operations Manager, he oversees the company's Inventory & Supply Chain, as well as the Customer Service team. Sean utilizes his strong operational background to improve processes and systems to better support our customers, as well as his fellow team members at The Gottman Institute.

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Max Johnson

Social Media Community Specialist


With a B.A. in Sociology from Western Washington University and a Master's in Global Communication Studies from The American University of Paris, Max draws upon a diverse background in community management and writing. He is currently pursuing certification as a health and wellness coach.

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Raleigh Keagan

Program Coordinator

Professional Programs

Raleigh is originally from the Pacific Northwest and has lived all over the country. She received her Masters in Ethics, Peace and Global Affairs from American University, and has been working at nonprofits and in higher education supporting veterans, workforce development, and environmental justice efforts. She is proud to join The Gottman Institute to continue her passion of helping others. She lives in Seattle with her partner, Ben, and two cats, ZsaZsa and Rufio.

Amy Loftis, MS

Senior Director

Professional Programs

Amy is a graduate from the University of Washington holding dual degrees in Anthropology and Business Administration. She also has a Masters in Science from the University of Texas at Austin. In her role as the Director of Professional Programs, Education she oversees the educational training programs including Gottman Method Couples Therapy Level 1, 2, and 3 Clinical Training events, Certification Track, University Outreach Program, The Speaker's Program and Gottman Specialty Trainings, including: the 7 Principles Leader, and Bringing Baby Home Educator Training. Amy has the pleasure of working with the dedicated and diligent professional development staff.

Jennifer Luu

Senior Graphic Designer


Jennifer has a background in Informatics from the University of Washington, and a passion for design and illustration. Combining all skillsets she creates graphics that are intended to be easily digestible and accessible. She enjoys drawing, video games, and learning new things.

Letha Penhale

Program Manager

Professional Programs

Letha was born and raised in Seattle and received her B.A. in History from the University of Washington with a minor in European Studies. As a Program Coordinator for the Professional Development department, Letha provides customer service support, helps customers register for trainings, and assists with event coordination.

Philippe Post

Instructional Design Specialist


Philippe graduated from the University of Arizona with a B.S. in Material Science and Engineering and a B.A. in French. As part of the Online Learning team, Philippe designs and develops engaging learning experiences to help clinical professionals fill in any potential knowledge gaps.

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Theresa Ramirez

Email & CRM Marketing Manager


Originally from the East Coast, Theresa has been part of communities all over the country IRL and online. She received her BFA from Virginia Commonwealth University and has since worked in spaces that encourage people to use their art and their talents to explore what brings them joy, connection and healing. Outside of the work from home office Theresa enjoys spending time watching seeds grow into food, cooking from her family recipe books and trotting along the trails close to her home.

Katie Reynolds

Communications Manager


A member of The Gottman Institute family since 2011, Katie managed our Speakers Bureau Program for 6 years, bringing our talented presenters to organizations around the world. In her new role as Public Relations Specialist, she is responsible for developing and executing communications programs to influence and increase the visibility of the Gottman Method and the work of The Gottman Institute worldwide. Katie graduated with B. A. in Humanities from the University of Washington.

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Jennifer Scott, PhD

Editorial Director


As a multimedia writer and editor, Jennifer loves to create content that engages audiences where they are. She is thrilled to provide her communication expertise for the The Gottman Institute. When not at work, she is at play with her family on the beach.

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Alex Spangler

Content & Email Marketing Manager


Alex has degrees in Marketing and Psychology from Pacific Lutheran University. Coming from a diverse marketing background, she now focuses on email marketing and content at The Gottman Institute. She loves skiing, snowshoeing, reading, and indoor gardening. When she's not at work, you can find her playing in nature, dabbling in divination, or snuggling with her cat.

Jane Subramanian